Organisatie

Our client makes exceptional branded products for global A-list brands. It’s head office is located in ‘s-Hertogenbosch, in the south of the Netherlands.

Functie

The Ordermanagement team is accountable for the global orderbook, executed by the local sales offices. The focus is to simplify the Order-to-Cash processes to enable faster customer response, reliable lead times, and a higher customer satisfaction. By standardizing and optimizing, we ensure that our order-to-cash processes are scalable and ready for the company growth. You are in daily contact with other sales (support) organization and know in detail where to improve our sales operational processes and act accordingly. As a business process expert, you enable the sales support organization with tools & procedures to manage centralized order to cash control mechanisms. You are the key contact for setting up and improving financial and commercial authorization flows, with minimal impact on the operational order flow. You oversee and communicate all (future) changes in our order to cash process and ensure that sales support is prepared to act upon these changes. You are the link between our international sales support organization and the internal control teams.

Tasks and responsibilities:
• Continuously improve the sales processes to enable fast order handling and efficient Order-To-Cash process;
• Responsible for all a day to day sales operational business challenges and act as a ‘first-line supporter’ for sales support;
• Understand commercial needs and service levels to customer by frequent contact with the sales offices.
• Identify root cause of non-performance, suggest counter actions and translate needs into process/knowledge improvements;
• Process owner and key contact person for the commercial management and finance teams regarding authorization flows, collection management, customer master data and distribution policy;
• Ensure alignment and smooth interactions between sales support teams and internal control teams. You are the central communication point about all order book challenges.

Functie-eisen

  • You have an university degree in commercial/ business administration/ business studies / management science study and extensive work erperience in a similar position;
  • Your English is on an excellend level and Dutch is a nive to have;
  • You are analytical, networking and solution-oriented.

Sollicitatie

Are you interested in the above vacancy and do you meet the profile? Then apply via the button below. Are you looking for a job in Fashion or Lifestyle and this vacancy does not meet your needs? View the other vacancies or send an open application. This way we can match your profile with interesting future opportunities. For questions please contact Janka Verkerke – de Ridder 06-33942508